General Terms and Conditions
Passenger General Information, Terms and Conditions
Prices on Related Flyers:
All prices quoted on website, related flyers and any additional literature are quoted in U.S. dollars and based on airfares, land rates and exchanges rates in effect at the time of printing and booking and based on group rates of a minimum of at least 25-30 passengers. Additional surcharges may apply. All prices including any airfares may change without notice prior to departure due to currency fluctuations, fuel prices, additional taxes and /or unforeseen economic circumstances. (i.e.: fluctuation of currency and rate of exchange
Passports, Travel Documents and Visas
A VALID US passport is required of all US Citizens to travel abroad. If you do not have a valid passport please apply for one as soon as possible. Passports MUST be valid at least for 6 months after return date coming back into the Unites States. Most countries do NOT require US citizens to obtain visas for entry. However, when a visa is required, it is the passengers’ responsibility to obtain the correct visa form the country to be visited. Please consult with the embassy or consulate for visa requirements. Cara Group Travel or any of its providers/suppliers assumes no responsibility for passport or visa requirements.
Accommodations
Accommodations and trip pricing are based on two ( 2 ) persons sharing a twin-bedded room, with private bath and/or shower. A single room may be provided for single occupancy. If available a single is at an additional supplement. While private, a single rooms are often smaller than twin bedded rooms. In additional rooms are assigned upon arrival based on current availability and may vary in size, amenities and location. If a passenger does not have a traveling companion, then that passenger will be responsible for the single supplement fee. Europe hotels are not as is known in America. Twin –bedded rooms are in most cases one large DOUBLE bed. QUEEN or KING beds are available in some hotels can be requested but not guaranteed. Twin beds are usually 2 separate mattresses atop a single box frame. A Double bed is one mattress atop a single box frame.
Hotel(s) /Lodging and Accommodations are subject to changes( s ) and location at the discretion of the Tour Operator.
Private Rooms and Single Supplements
On Group Travel a limited number of single rooms are available (on a request basis to the hotel(s) s at a supplement price. Single rooms provide privacy, but in sone hotels may be smaller in size than a twin or double room. We do not passenger “match” for singles wishing to travel with a roommate.
Meals
Meals are provided based on pre-determined agreement. Most Europe hotels include breakfast (of some type ) but not American breakfasts as we know. Meals can be served at the hotels’ dining rooms (dinners) or an outside venue, as determined and contracted. Beverages are usually additional with hotel group dinners, however can be included if pre-arranged with Tour Operator.
Sightseeing
Ground transportation is provided by air-conditioned motor coaches, and any other conveyance as specified in tour program. Seat rotation is not enforced, but courtesy is asked that passengers change their seat(s) daily. During local National Holidays certain facilities such as museums, castles etc may be closed and also stores for shopping. Alternatives may be offered. Changes in the itinerary may be necessary. Your local manager (host-escort) will advise. There also may be optional tours offered to complement the excursion. These are strictly optional.
Extensions and Deviations
The tour is fully customized. Extensions or deviations at beginning or end of the tour package are subject to any additional costs that may be incurred for airfares, hotels, private transfers, tours etc.
Airline Seating
There is NO advance seat selection for groups. Early check-in is ABSOLUTELY necessary to secure seats with travel companions and any with SPECIAL NEEDS. Due to new stringent security screening, it is advisable to arrive at the airport at least 3 hours prior to flight time. Seating is solely under the control of the airline!
Documents and Tickets
All documents and air tickets (if included) are issued upon final payment. Document packets are mailed to approximately 2-3 weeks prior to departures. Documents may be given to the GROUP ORGANIZER to disburse to their group.
Baggage
Baggage requirements are determined by the airlines and change constantly. One large luggage piece per person will be accommodated on the motor coach. Weight limits are currently 50 lbs. Per piece and not to exceed 62 “ in size. ( h-w-d ). Please be aware that coaches are not equipped to take extra luggage. Day to day carry on bags that you may want to use on the coach have to fit underneath the seat in front or in the small overhead bins.
Cancellations and Refunds Cancellation schedule is outlined on each individual groups agreement.
If a participant(s) finds it necessary to cancel, but is able to obtain a replacement(s) passenger(s) the “name change” will be done, providing the “name change “ is allowed by the airline , or if land –only by the foreign tour company. A name change fee of $100.00 per change will be charged plus any additional fees required by the land operator or airline.
Travel Insurance
Travel (trip) insurance is ALWAYS optional but strongly recommended. An application will be sent to participants along with a waiver for signature if the purchase of trip insurance is declined. No documents or tickets are issued without insurance or waiver!
Your cancelled check is to be accepted as confirmation of your participation, and no further billing will be forthcoming. Please follow payment schedule as outlined on your particular group’s flyer.
Not Included
Airport taxes, border taxes, port taxes, fuel surcharges and items not listed on each program such as meals, beverages, mini-bar items used, and items of personal nature , excess luggage allowances, laundry, room service, travel insurance, passport and visa costs, shore excursions , any incurred medical costs and replacement of items forgotten or stolen while on the tour and gratuities to tour guides and escorts, local guides and drivers.
Responsibility Clause
Tour participants understand that they have no claim against Cara Group Travel for any delay or damage to or loss of property or baggage or injury to or death of persons due to any neglect or willful act of a direct air carrier, hotel , bus company, steamship or cruise company, railroad, transportation company or service company of any kind, or any other person or persons rendering any of the services being offered in connection with these tours. Further, Cara Group Travel and its agent(s) has no ownership interests whatsoever in any hotel, restaurant , bus company, or transportation or service company of any kind outside the USA. Cara Group Travel and its overseas representatives reserve the right without notice to change, amend or cancel any part or all of the tour and to make such changes as may be necessary. Cara Group Travel acts only as agents in securing hotels, transportation and other travel services, and in no event shall Cara Group Travel be liable in the event of any failure by any person or company to render any transportation, lodging or other travel services to be provided on the tour but will assist to resolve the situation. Cara Group Travel and its suppliers, contracted for services reserve the right to refuse to accept or retain any person whose behavior is deemed likely to affect the smooth operation of the tour. There shall be no refund or compensation for any matters arising.